Please read our Refund Policy before starting a return. Return requests are accepted within 30 calendar days of the day you receive your package.
How to start a return
- Fill out the return form below, or email return@firsttruckparts.com with your order number, part number, reason for the return and photos of the part.
- We reply within 1 business day with approval and return instructions.
- Ship the part within 14 days after approval and send us the tracking number.
- When the part arrives, we inspect it and process your refund. This can take 7–14 days from the day the part reaches our warehouse. You can email us at any time to check the status.
For a defective, wrong or damaged part, see our Limited Warranty; we send a prepaid return label when the mistake is ours.
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